Terms and Policies

Terms of Service

Welcome to The Soso Kitchen. By accessing and using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Use of Site

You may use our site for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair the site or interfere with any other party's use of the site.

Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

Orders and Pricing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Prices are subject to change without notice.

Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, shipping address, and payment information.

How We Use Your Information

We use the information we collect to process your orders, communicate with you, improve our services, and comply with legal obligations.

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Shipping Policy

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Return and Refund Policy

Returns

We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us to initiate a return.

Refunds

Refunds will be processed to your original payment method within 5-10 business days of receiving your return.

Contact Us

If you have any questions about these policies, please contact us through our website.

Last updated: January 22, 2026